I help organizations implement and adopt SaaS tools, bridge the gap between business needs and technical solutions, and support end users through onboarding, training, and workflow optimization. With experience at Deloitte and nonprofit leadership, I combine Salesforce and cloud knowledge, Agile methodologies, and strong communication skills to deliver successful outcomes. I’m currently expanding my technical capabilities through full-stack development and cloud training to better support teams and end users.
Core Competencies
Business Analysis & SDLC
Requirements Gathering & Documentation
User Story Creation & Acceptance Criteria
Sprint Planning & Backlog Management
User Acceptance Testing (UAT)
Stakeholder Communication
Technical Skills
Agile Methodologies (Scrum, Kanban)
PM Tools (Jira, MS Project, Smartsheet)
Salesforce Admin & Implementation
Process Optimization & Workflow Design
Cross-functional Team Coordination
Currently Expanding
Full-Stack Development (HTML, CSS, JavaScript, Python, SQL)
Cloud Technologies (AWS)
API Integration & Automation
Technical Projects
Discover my Works in Progress, driven by my ongoing studies in UX/UI design, project management, and software development to create innovative, thoughtful solutions
